Privacy Policy
PRIVACY POLICY
Effective Date: 30.04.2026
This Privacy Policy explains how TinyTails collects, uses, processes, stores, shares, and protects your personal information when you use the TinyTails Platform.
By using TinyTails, you consent to the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect the following categories of information:
A. Account Information
• Name;
• Username;
• Email address;
• Phone number;
• Login credentials.
B. Pet Information
• Pet names;
• Breed;
• Age;
• Photos and videos;
• Profile details.
C. User Content
• Posts;
• Comments;
• Uploaded media;
• Messages and interactions.
D. Device and Technical Information
• Device type;
• Operating system;
• Browser type;
• IP address;
• Device identifiers;
• App version;
• Crash reports;
• Usage logs.
E. Location Information
We may collect approximate or precise GPS location data where permissions are granted.
F. Analytics and Behavioral Data
We may collect information regarding:
• Likes;
• Engagement;
• Interaction patterns;
• Feed activity;
• Session duration;
• Features used.
We use analytics and tracking technologies including services such as Google Analytics and Firebase.
2. HOW WE USE YOUR INFORMATION
We may use collected information to:
• Provide and operate the Platform;
• Authenticate users;
• Improve functionality and user experience;
• Maintain safety and security;
• Detect fraud and abuse;
• Analyze usage trends;
• Deliver notifications and OTPs;
• Display relevant advertising;
• Comply with legal obligations.
3. LEGAL BASIS FOR PROCESSING (GDPR)
For users located in the European Economic Area (EEA), we process personal data based on:
• Consent;
• Performance of a contract;
• Legitimate interests;
• Compliance with legal obligations.
4. SHARING OF INFORMATION
We may share information with:
• Payment processors;
• Analytics providers;
• Cloud hosting providers;
• Infrastructure and security vendors;
• Legal authorities where required by law.
We do not sell personal data to third parties.
5. DATA RETENTION
We retain personal data:
• For as long as necessary to provide services;
• For legitimate business purposes;
• To comply with legal obligations;
• Until deletion requests are processed.
Deleted accounts may remain in backup systems for a limited period.
6. ACCOUNT DELETION
Users may request deletion of their account through the app.
Deletion requests are generally processed within thirty (30) days. Certain data may be retained where legally required or necessary for fraud prevention, dispute resolution, or regulatory compliance.
7. YOUR PRIVACY RIGHTS
Depending on your jurisdiction, you may have rights to:
• Access your personal data;
• Correct inaccurate data;
• Restrict or object to processing;
• Request portability;
• Withdraw consent.
To exercise these rights, contact: admn.tinytails@gmail.com
8. CHILDREN’S PRIVACY
TinyTails is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware of such collection, we may delete the information.
9. SECURITY
We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect your information.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
10. INTERNATIONAL DATA TRANSFERS
As TinyTails operates globally, your information may be transferred to and processed in countries outside your jurisdiction, including countries that may not provide the same level of data protection.
Where required, we implement appropriate safeguards for international data transfers.
11. COOKIES AND TRACKING TECHNOLOGIES
We may use:
• Cookies;
• SDKs;
• Pixels;
• Device identifiers;
• Similar tracking technologies
to operate the Platform, analyze usage, personalize content, and improve services.
12. THIRD-PARTY SERVICES
Third-party services integrated into the Platform may independently collect and process information.
These services may include:
• Google;
• Meta/Facebook;
• TikTok;
• Stripe;
• Razorpay;
• Firebase.
Their use of data is governed by their own privacy policies.
13. APP STORE AND PLAY STORE COMPLIANCE
TinyTails aims to comply with:
• Apple App Store Review Guidelines;
• Google Play Developer Policies;
• GDPR requirements;
• Applicable privacy and consumer protection laws.
14. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically.
Material changes may be communicated through:
• In-app notifications;
• Email;
• Website notices.
Your continued use of TinyTails following changes constitutes acceptance of the updated Privacy Policy.
15. CONTACT INFORMATION
TinyTails
Skolavordustigur 38, 101 Reykjavik, Iceland
Support: support@tinytails.is
Legal & Privacy: admn.tinytails@gmail.com